IT Support Engineer
RESUME
Professional
info
I'm IT Support Engineer. I have 6 years experience at IT career. i worked as Help desk , Technical Support Over Phone ,IT Specialist , Network and System Administrator . You Can Check My RESUME to know a lot About me.
IT Courses :
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CCNA.
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MCSA 2008 , 2012.
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Linux (Ubuntu).
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Mikrotik Firewall.
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Sophos Firewall
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Bash Scripts.
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Windows 7,8,10.
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Virtual Machine (vm ware , virtual box).
Work
experience
System Administrator. Elsaudia Group
2018- present
I'm a System Administrator . Manage , install and configure switches , Routers , Finger Print , Pcs , Dvrs , Access Points and Servers [domain control , Active Directory and Oracle server] .
IT Technical Support. Dream Studios
2016- 2018
I'm a Technical Support. support switches , routers , pcs and servers Issues and solve different problems.
Technical Support. TEData
2014- 2016
I'm a technical support Over Phone. solve internet issues for customers over phone , send emails and write tickets to different departments .
IT HelpDesk. ComputerShop Service Center
2016- 2018
I'm a HelpDesk. Solve software and Hardware Problems for Customers.
Programming Courses:
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Dart & Flutter.
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Python.
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Wordpress Frame work.
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Bootstrap 4.
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HTML5 .
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CSS3.
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SQL .
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J-Query.
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Angular 6.
Education
Faculty Of Computers And Information. Cairo University
2008- 2012
I Graduated from Faculty of Computers and information
Cairo university .
Major: computer Science.
Minor: Decision Support .
My General Grade Is Good.